For auto shops and tire centers
A loyalty program for your auto service
Cashback on service, tiers for regulars, and a reminder when it's time for a seasonal tire change — built for infrequent, high-value visits, not stamp cards.
- •For infrequent, high-value visits, Solvit Loyalty supports percentage or flat cashback and automatic tiers based on total spend.
- •A reactivation campaign automatically sends a push notification the moment a customer moves from the Loyal segment to Drifting (45-90 days without a visit).
- •Push broadcasts let a shop remind every customer, once a season, about a tire change or scheduled service.
- •The cashier module uses a staff PIN sign-in and needs no integration with an existing till or CRM.
- •Pro and Enterprise plans include a referrer program with a personal link and QR code for each referrer.
- •The Enterprise plan supports a multi-location chain, tracked independently or with a shared customer bonus balance.
What keeps an auto service from retaining customers
A customer comes in twice a year — and switches easily
Months pass between visits to an auto shop, and with nothing reminding a customer you exist, the next time something breaks they just search for a shop again.
Seasonal tire changes depend on the dispatcher remembering
Without a reminder system, staff can't call every customer before the season turns — some simply forget and drive to the nearest tire shop instead.
A one-time discount doesn't build a repeat customer
A first-visit discount works once — without a program that tracks history and spend, there's no reason for the customer to come back to you specifically.
How Solvit Loyalty solves it
Set it up once — the system handles the bonus math, the tiers, and the reminders.
Cashback or a discount instead of a stamp card
For infrequent but high-value visits, percentage or flat cashback and spend-based tiers do more than a stamp card built for frequent small purchases.
Tiers based on total spend
A customer with a big service bill automatically reaches a higher tier and, if you want, a separate discount program reserved for top clients.
A reminder when a customer has been away too long
The moment a regular moves from Loyal to Drifting (45-90 days without a visit), the system sends a push with a win-back offer on its own — handy right before tire-change season.
Push broadcasts for seasonal reminders
A one-off broadcast lets you remind every customer, once a season, that it's time for a tire change or a service check.
Typical scenarios
How auto services use Solvit Loyalty.
A customer comes in for annual scheduled service
After paying a large bill, the customer gets cashback credited to their balance and, once their spend crosses a threshold, moves up a tier — the discount on their next service gets bigger.
Everyone needs a tire-change reminder in the fall
The owner sends one push broadcast reminding customers it's tire-change season — it reaches everyone who installed the card and opted into notifications.
A regular customer disappears for three months
The system notices the customer moving from Loyal to Drifting and automatically sends a push with a win-back offer, no dispatcher involved.
A multi-city auto service chain
Each location in the chain tracks its own numbers, or all locations run under one brand with a shared customer bonus balance — available on the Enterprise plan.
Features that matter for an auto service
From everything Solvit Loyalty does, here's what actually solves your problem.
Cashback and tiers
Percentage or flat cashback plus automatic tiers based on total spend — no stamp card, which doesn't fit infrequent visits.
Guest segments (RFM)
Champion, Loyal, Drifting, At risk, and New recalculate automatically, so you can see who's about to go cold before it becomes a problem.
Reactivation campaign
A win-back push fires automatically the moment a customer moves from Loyal to Drifting.
Push broadcasts
A manual broadcast for seasonal reminders — tire changes, scheduled service — plus a history log with delivery percentage.
A PIN till for service advisors
A separate PIN sign-in, a QR scanner for the customer's card with a manual fallback — runs alongside whatever till or CRM you already use.
Multi-location chains
The Enterprise plan unifies several locations into one chain with a shared customer bonus balance, or runs them independently.
What it looks like in the admin panel
The three screens an auto service owner works with most.
The segments page shows at a glance who's due for a check-in: is it time to ask about seasonal service?
More on segments →
The birthday campaign is just one of three automations that run without a dispatcher.
More on automatic campaigns →
A seasonal tire-change reminder goes out to every customer in one pass.
More on push notifications →
How it works in practice
From setup to autopilot in four steps.
- 1
Set up cashback and tiers
Set a percentage or flat cashback per visit and spend thresholds for tiers — say, Gold from €300, so regulars get a better discount.
- 2
The service advisor rings up the job on the PIN till
Staff sign in with a PIN, scan the customer's QR code or enter the card number manually — cashback and tier upgrades apply automatically, no CRM or till integration needed.
- 3
The customer gets a QR card on their first visit
The card is added to their phone's home screen, and they can see their cashback balance, tier, and visit history.
- 4
The system reminds them when it's time to come back
An automatic reactivation campaign sends a push if a customer has been away too long, and a one-off seasonal broadcast reminds everyone about tire changes.
Analytics and results
The dashboard shows which customers actually come back and how much revenue the loyalty program is driving.
- How much cashback has been issued, redeemed, and left outstanding
- Revenue, average ticket, and visit count for any period
- A breakdown of customers by segment (Champion, Loyal, Drifting, At risk, New) and tier
- Top customers by total spend
- Performance of each active program separately
For a business where trust matters
Auto service is a high-trust business — a friend's recommendation often outweighs any ad. Solvit Loyalty's referrer program (Pro and Enterprise plans) records exactly who brought each customer in.
- A personal link and QR code for a referrer — a partner garage, an insurance agent, a blogger, or a staff member
- Every signup through that link is permanently attributed to that referrer
- See customer count, visits, revenue, and average check for each referrer
Frequently asked questions
Stamp card or cashback — which fits an auto service better?+
Cashback or spend-based tiers fit better for infrequent, high-value visits: a stamp card is built for frequent small purchases and doesn't do much for a shop a customer visits a couple of times a year.
How does this help bring customers back before tire-change season?+
You can send one push broadcast to every customer at once, and for anyone who's been away a while, an automatic reactivation campaign fires on its own the moment they move from the Loyal segment to Drifting.
Do we need to integrate this with our CRM or till?+
No — Solvit Loyalty's cashier module is a separate PIN sign-in for service advisors with a QR scanner, and it runs alongside any existing till or CRM with no technical integration.
Can we set up several customer tiers based on spend?+
Yes, tiers are configured by the owner — for example Silver from €0, Gold from €300, Platinum from €800 — and can unlock a separate discount program.
Does this work for a chain of several shops?+
Yes, the Enterprise plan supports multiple locations, either run independently or unified under one brand with a shared customer bonus balance.
How do referrers help in a business where recommendations decide everything?+
A partner shop, insurance agent, or blogger gets a personal link and QR code; every customer signup through it is permanently attributed to them, and you can see exactly how much revenue they've brought in — available on Pro and Enterprise plans.
Can we bring in our existing customer database?+
Yes, a customer list is loaded through Excel import and can be exported back out the same way at any time.
Does the customer need to install an app?+
No — the customer gets a digital QR card they add to their phone's home screen as a shortcut, no separate app required.
Ready to try it in your shop?
Request a demo — we'll walk through the dashboard for an auto service and help set up cashback, tiers, and your first broadcast.